Level 4 Diploma in Business Administration

"Each of the courses has taught me a great deal, and I have found them continually challenging and worthwhile."

Pauline Management student

The qualification

If you want to progress in the business workplace then this is the course for you! The Level 4 Diploma in Business and Professional Administration equips learners with the skills, knowledge and experience they need to undertake business and administration roles in a range of business settings. Typically learners will be working in roles such as office managers, administration team leaders, personal assistants or business development executives. The qualification is aimed at those who already have experience of office based skills and wish to specialise in business and administration functions, ideally in a supervisory role.

The course

It takes 12 months to complete this course on a part time basis including attendance at monthly study groups at a local training centre where you will be given assignments to complete and also undergo workplace observations. If you receive Government funding for the course - check our funding finder to see if you're eligible - you'll also study functional skills in English, maths and ICT along with Employment Rights & Responsibilities and Personal Learning & Thinking Skills.

An Apprentice needs to be in training for at least a year and a day, which equates to 1,560 hours – or 30 hours a week – of employment. It is expected that 20% of these hours are spent completing off the job training.

Subjects covered

Managing personal and professional development

Managing the work of an administrative function

Resolving administrative problems

Communicating in a business environment

Conducting quality audits

Supporting environmental sustainability in a business environment

Managing and monitor information systems

Developing a presentation

Contributing to the improvement of business performance

Managing team performance

Managing knowledge in an organisation

Encouraging learning and development.

Work and assessment

You'll find all the resources for your course on our Online Training Academy where you'll also be able to submit your work and study for your functional skills. Assessment is by workplace observations, practical tasks at work, answering questions and assignment writing.

Entry requirements

Apprenticeship learners need any Level 3 or above to take this course and should be working at Level 1 in Functional Skills in English and Maths. Learners taking out an Advanced Learning Loan to fund their course should also hold any Level 3 or above but need to be at Entry 3 level in English only.


After completing the Level 4 Diploma learners could be ideally placed to progress on to a management course to develop supervisory skills. We offer management training at Levels 3 & 5.

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The Qualification

Courses can also be delivered at your own work premises for groups. Contact us to discuss your options.

Awesome right?
But how much does it cost?

Try our funding finder to calculate how you could fund this course. We have some Government funding so your course could be free of charge!

Funding finder